FAQ.
Frequently Asked Questions
Are your products authentic?
100%. All our products come directly from the brands or official distributors. Every item sold on Street Avenue is guaranteed authentic.
What are the delivery times?
Orders are shipped within 2 to 5 business days. You will receive an email with a tracking number as soon as your package is on its way.
Can I return an item?
Yes, you have 14 days after receipt to return an item in its original, unworn condition, with tags attached.
What payment methods do you accept?
Credit card (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are secure.
My size is no longer available, what can I do?
Stock is limited and some items sell out quickly. Contact us via the Contact Us page, and we'll do our best to help you.
How do I track my order?
- A confirmation email with a tracking link is sent to you as soon as your order ships.
Do you ship internationally?
Yes, we deliver to several countries. Shipping costs and times vary by destination. Full details are on our Delivery page.
I haven't received my confirmation email, what should I do?
Check your spam folder. If you can't find anything, contact us and we'll check it for you.
How can we reach you?
Visit our Contact Us page or send us a DM on Instagram @street_avenue__. We respond as quickly as possible.
